Order status
Track your order
See where your parcel is and what happens next.
Find your order
Every order gets a shipping confirmation email with a live tracking link as soon as it leaves our warehouse.
Check status in your account
Sign in with the email you used at checkout to see every order and its current status. Your shipping confirmation email also carries a direct tracking link.
Nothing moving yet?
Carriers can take a while to scan a new label. If it has been sitting still longer than you would expect, message us and we will chase it for you.
Marked delivered but nothing arrived?
Check with neighbours and any safe place first, then message us with your order number. We will open it with the carrier.