HELP
Frequently asked questions
How the Kids’ Smart Drawing Projector works, what is in the box, and how ordering, shipping and returns run.
Questions, answered
Still stuck? Email support@mellowlune.com.
Using the projector
How does the projector work?
It stands on the table and points a soft, warm-toned light down at a sheet of paper. Slide one of the 200 picture cards into the slot on the side and the projector reads it and casts the outline onto the paper, about 6.7 × 5.1 in (170 × 130 mm), ready to trace.
What are the three ways to draw?
Cards, photos and AI patterns. The cards work on their own; the app turns a photo into a line drawing in three styles; and typing a few words has the app generate a drawing for the projector.
What does “guided, step by step” mean?
Each card is read aloud first. The Up and Down buttons then build the picture in stages - the basic shape, then the features, then the details - so a child can follow one line at a time.
Does it play music and stories?
Yes. Music playback and a story mode play through the built-in speaker.
Does it need a phone?
No. The cards work without one. A phone is only needed for the photo and AI modes, using the app you install from the QR code in the manual (iOS and Android).
The product
What is in the box?
Drawing projector × 1, picture cards × 200, color pens × 8, Type-C charging cable × 1 and a user manual in six languages.
How big is it, and how is it powered?
Approximately 9.8 × 5.7 × 10.8 in (250 × 145 × 275 mm), made of plastic, with a built-in 4000 mAh rechargeable battery charged over Type-C at 5V 2A.
What colors does it come in?
Yellow, Pink and Blue. The projector is the same in every color.
Is it safe for young children?
It is marked for ages 3 and up. Choking hazard - small parts. Not for children under 3 years. An adult should supervise charging and keep the cable away from young children.
Ordering
What does shipping cost?
Free Shipping on Orders $100+. Options and costs for your address are confirmed at checkout - full details are on our Shipping page.
Can I return it?
14-Day Returns & Exchanges. The full terms are on our Returns & Exchanges page.
Where is my order?
Use the order tracking page, or email support@mellowlune.com with your order number.